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Question 239 of 415

A demerit of communication is that it

  • A. increase the cost of goods in transit
  • B. give room for distortion of fact
  • C. hinder quick reception of messages over a long distance
  • D. makes payment for goods cumbersome

Correct Answer: B

Explanation
The correct option is B. give room for distortion of fact. Explanation of the Correct Answer Communication is a fundamental aspect of commerce and business operations. However, it is not without its drawbacks. One significant demerit of communication is that it can lead to the distortion of facts. This distortion can occur for several reasons:
  1. Misinterpretation: When messages are conveyed, the receiver may interpret the information differently than intended. This can happen due to differences in background, experience, or understanding of the subject matter.
  2. Noise: In communication theory, "noise" refers to any interference that distorts the message. This could be physical noise (like background sounds), psychological noise (like preconceived notions), or semantic noise (like jargon or ambiguous language).
  3. Selective Perception: Individuals may focus on certain aspects of a message while ignoring others, leading to a skewed understanding of the information being communicated.
  4. Intentional Misrepresentation: Sometimes, information is deliberately altered or misrepresented, either to deceive or to persuade. This can lead to significant misunderstandings and can affect decision-making processes.
Why the Other Options Are Incorrect or Weaker A. Increase the cost of goods in transit: - While communication can impact logistics and supply chain management, it does not inherently increase the cost of goods in transit. Costs are more directly related to factors like transportation methods, fuel prices, and handling fees. Communication can help optimize these processes rather than increase costs. C. Hinder quick reception of messages over a long distance: - Modern communication technologies (like emails, instant messaging, and video calls) have significantly reduced the time it takes to send and receive messages over long distances. While there may be delays in some forms of communication, this is not a universal demerit, especially in the context of today's digital age. D. Makes payment for goods cumbersome: - Payment processes are influenced by technology and systems in place (like online banking, credit cards, etc.) rather than communication itself. While poor communication can lead to misunderstandings about payment terms, it is not a direct demerit of communication as a whole. Summary of Key Points
  • Distortion of Facts: Communication can lead to misunderstandings and misinterpretations, which can distort the intended message.
  • Misinterpretation and Noise: Various factors, including noise and selective perception, can affect how messages are received and understood.
  • Modern Communication: Advances in technology have mitigated some traditional communication barriers, making options A, C, and D less relevant as demerits.
  • Importance of Clarity: Clear and effective communication is essential in business to minimize the risk of distortion and ensure accurate information exchange.
By understanding these concepts, students can appreciate the complexities of communication in commerce and the importance of striving for clarity and accuracy in all business interactions.
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